And finally, tell us about yourself
| Time saved | Cost saved |
|
|---|---|---|
| | |
| | |
| | |
| | |
| | |
| TOTAL | | |
| Total number of tickets issued a year | |
| x | |
| % Bookings reissued | |
| x | |
| Average time for a manual reissue | |
| - | |
| Average time spent reissuing a ticket with Amadeus Ticket Changer | |
| = | |
| Time saved | |
| x | |
| Average agent cost per minute | |
| = | |
| Money gained | |
| Assumptions: average working day = 8 hours (480 minutes); number of days worked per year = 261 Inputs Numbers provided by Amadeus Numbers calculated |
|
| Total number of tickets issued a year | |
| x | |
| % Bookings refunded | |
| x | |
| Average time spent refunding a ticket | |
| - | |
| Average time spent refunding a ticket with Amadeus Ticket Changer | |
| = | |
| Time saved | |
| x | |
| Average agent cost per minute | |
| = | |
| Money gained | |
| Assumptions: average working day = 8 hours (480 minutes); number of days worked per year = 261 Inputs Numbers provided by Amadeus Numbers calculated |
|
| Total number of tickets issued a year | |
| x | |
| % Tickets involuntarily changed | |
| x | |
| Average time spent involuntarily reissuing a ticket | |
| - | |
| Average time spent involuntarily reissuing a ticket with Amadeus Ticket Changer | |
| = | |
| Time saved | |
| x | |
| Average agent cost per minute | |
| = | |
| Money gained | |
| Assumptions: average working day = 8 hours (480 minutes); number of days worked per year = 261 Inputs Numbers provided by Amadeus Numbers calculated |
|
| Total number of tickets issued a year | |
| x | |
| % Online bookings | |
| x | |
| % Online bookings that are manually changed | |
| x | |
| Average time spent changing each online ticket | |
| + | |
| Average time spent in each conversation with a customer | |
| - | |
| Average time spent reissuing a ticket with Amadeus Ticket Changer Shopper | |
| = | |
| Time saved | |
| x | |
| Average agent cost per minute | |
| = | |
| Money gained | |
| Assumptions: average working day = 8 hours (480 minutes); number of days worked per year = 261 Inputs Numbers provided by Amadeus Numbers calculated |
|
| Total number of Airline Debit Memos issued per year | |
| x | |
| Average time spent managing 1 Airline Debit Memo | |
| = | |
| Total time saved | |
| x | |
| Average agent cost per minute | |
| = | |
| Administration cost savings | |
| + | |
| Average Value of 1 Airline Debit Memo | |
| x | |
| Total number of airline debit memos issued per year | |
| = | |
| Airline Debit Memo cost savings | |
| Total Airline Debit Memo monetary savings for the year | |
| Assumptions: average working day = 8 hours (480 minutes); number of days worked per year = 261 Inputs Numbers provided by Amadeus Numbers calculated |
|